Q: What payment methods do you accept?
A: PayPal and Credit card (including Visa and MasterCard).
Q: Are your payment safe?
A: Yes. We offer safe payment guarantee with 30 days full refund.
Q: What if my payment fails?
A: We will help you to get your money back to your account.
Q: Can I get a refund after peyment?
A: Yes. 30 days full refund guarantee.
Q: Do you charge any custom taxes?
A: No. We do NOT charge any custom taxes, but your country may charge you the taxes. Please note that different country customs may charge you custom taxes. This is not in our control and we do NOT pay any custom taxes for our customers. In addition, customs duties may be collected directly by the customs or by express delivery companies. This point cannot be controlled by us, and we do not assume corresponding responsibilities. Hope customers can actively communicate with customs or express companies. Thank you for your understanding and support.
Common reasons for Credit Card payment failure:
3D Verification.
Please read this article: The Reason Why Cardholder Fail to Pass 3D Authorized Service When Paying And Solution
Payment Issues
If you fail to pay through the credit card channel, this issue is mostly caused by the bank. Please don't worry about the security of our payment. In this case, you can use the following methods to complete your payment:
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Change another credit card for payment.
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Pay with your PayPal account.
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You can check whether our product are listed in Amazon. If so, you can make a purchase on Amazon.
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Use PayPal's credit card channel for payment. ( Note: This method may do NOT need a PayPal account. The following is a tutorial)
How to checkout by credit card on Pomoly website through PayPal channel?
1. Choose the products you want.
2.Choose Pay With Credit Card
3.Choose your country
4.Fill in credit card information and billing address
5.Fill in contact information.
6.If you don’t want a PayPal account, you can ignore this checkbox.
7.Finally, Continue to complete the payment.
8.Then Pay successfully!
How to pay via Credit card?
Terms & Conditions
Return Policy (Refund/Cancellation)
Explanation on your cancellation and refund
policy for the end-user
Note: This process may be different in different countries, but the payment process is similar.